Invite a new user
You can have an unlimited amount of users in your X4 Remote company. To invite a new user you only need an e-mail address. If the new user already has an X4 Remote account, he’ll receive a company invite by e-mail. If the new user doesn’t yet have an X4 Remote account, the invite will automatically direct to a registration page. After filling this page out, the new user will be added to your company.
Invite a user to your company
The steps below explain how you can invite a user into your X4 Remote company.
- Open the Portal app, which is accessible from the Apps menu in the top right corner if you are currently in a different X4 Remote app.
- Open the main menu, go to Users, and click on [Invite users].
- Enter the e-mail address of the new user. You can add multiple e-mail addresses by pressing [Tab] after each one.
- Select the access level, then enter the remaining details. See the table below for your options.
| Field | Description |
|---|---|
| Access level | You have to choose whether you want the role to be applicable to all devices and users in your company or to a group of devices and users. |
| Role | Each role is a combination of permissions and thus determines what a user can and cannot do. You can manage roles here. |
| Group | The user will have access to all devices in this group and the selected role is limited to this group. Only applicable if the role is not a company-wide role. |
| Add another role | a user can have multiple group-specific roles. Use this option to add another role. |
| Invitation message | Add a message to the invite e-mail. |
- Click [Send invite].
You can see all pending invites, that have not yet been accepted, at the top of your user list. There you also have the option to resend the invite e-mail or cancel the invite entirely (uninvite).
Invitation e-mail
The new user will receive an e-mail containing the company invite link. Check the spam folder if the e-mail hasn't arrived within 10 minutes.