Transfer a device to another company

You can easily transfer a device from one company (source) to another (destination), in X4 Remote, without the need to remove or re-register the device. The device will then no longer be available in the source company and will become immediately available in the destination company.

To transfer a device, you are going to need the device ID and a device key.

Start at the company where the device is currently registered. If you are in a different company, open the account menu in the top right corner and select [Switch company], then select the company where the device is currently registered.
Go to the Fleet Manager app, which is accessible from the Apps menu in the top right corner if you are currently in a different X4 Remote app.
Open the main menu, go to Devices, and select the concerning device.
Go to More, click on [Request device key], and copy the device ID and device key.
Click [Done].

Now that you have obtained the required information, you can easily transfer the device to a different company. Please follow the steps described below to transfer your device.

You now have to switch to the destination company. Open the account menu in the top right corner and select [Switch company], then select the company where you want to transfer your device to.
Go to the Fleet Manager app, which is accessible from the Apps menu in the top right corner if you are currently in a different X4 Remote app.
Open the main menu , go to Tools , and select the [Transfer device].
Enter the device ID and device key you obtained earlier and click [Transfer device].

Transferred
The device has now successfully been transferred to the destination company and is no longer listed at the source company.