The x500s local web interface
Supported hardware and firmware
The x500s local web interface is available on the x500s (versions sold after July 2020) in firmware 3.19 and up. Please upgrade your firmware if you are running an older version.
This article addresses the x500’s local web interface, which enables you to register the router if it is not yet registered in the X4 Cloud, change the router’s WAN, LAN, and Firewall configuration locally, or view the x500s status overview, a more advanced alternative to the LED statuses. For additional troubleshooting help, please view: Troubleshooting – unable to connect your x500 to the X4 Cloud.
Select what you would like to do:
- Register the x500
- View or change the x500s configuration
- View the x500s status overview
Register the x500
If your router is not yet registered in X4 Remote, you can register it using a configuration file and USB flash drive, or you can register it from the x500’s local web interface, which is explained below.
- Open the local web interface
- Configure the x500
- Register the x500
- Activate the x500
Open the local web interface
Follow the steps below to open the x500’s local web interface.
- Connect your computer to one of the x500s LAN ports using an Ethernet cable.
- Open a new tab in your browser.
- Enter x500.lan and press [Enter]. Alternatively, you can enter the router’s LAN IP address instead (default 192.168.140.1).
- Go to [Configuration] and enter the password listed on the side of the x500. If there is no password listed, you’re unable to use this method to register the router. Use a configuration file instead.
Change password
You can change the password by going to [Account] in the bottom left corner.
Configure the x500
You’ll first need to configure the x500’s network settings.
- Go to “Network – WAN” on the local web interface, configure a connection type that the router will use to connect to the X4 Cloud (details below).
| Ethernet | The x500’s current wired WAN configuration. Letting the router obtain an IP address automatically will be suitable for most situations (Connection type: DHCP). If you choose to enter a static IP address instead (Connection type: static), be sure to always consult the local IT administrator for the correct network settings (IP address, network mask, default gateway, and DNS server). The x500’s WAN IP range (company network, e.g. 192.168.100) needs to be different from its LAN IP range (machine network). Background information can be found here. |
| WiFi | The Ix500’s current WiFi WAN configuration. Enter the name (SSID) of the wireless network with the correct capitalization (“guestwifi” is a different network than “GuestWiFi”). If it’s password protected you’ll also need enter the network’s password. If you are unsure about the details, or the requirements mentioned below, please consult the local IT administrator. The x500 can’t connect to a Wi-Fi network if it requires you to log in to a webpage or accept their terms of use first. |
| Cellular | The x500’s current cellular WAN configuration. Enter the provider’s APN (Access Point Name) and the SIM card’s PIN code. Leave the PIN field empty only if there is no PIN set on the SIM card. If you are unsure about the details, or the requirements mentioned below, please consult the cellular provider. Make sure the SIM card is activated and has data available. |
- Go to “Network – LAN” on the local web interface, enter an IP address and subnet mask (details below).
| IP address | The x500’s LAN (machine network) IP address. Enter a unique IP address, different from the machine or other connected hardware to prevent an IP conflict. Note that this IP address does need to be in the same range as the machine. |
| Mask | The x500s LAN subnet mask. Enter the same subnet mask as is configured on the machine. |
Register the x500
Once you have configured thex500’s WAN and LAN, you can register the router.
- Go to “X4 Cloud” on the local web interface, enter the Cloud company ID where you want to register this router (details below)
| Company ID | You can find your company ID in X4 Remote by opening the account menu in the top right corner. |
- Click [Apply].
Activate the x500
After a successful registration of your x500, you can activate your router, making it ready for remote access.
- Go to the Fleet Manager app, which is accessible from the Apps menu in the top right corner if you are currently in a different X4 Remote app.
- Open the main menu and go to Devices .
- You should see a “New device” at the top of your list. Verify that it is the correct x500 by comparing the serial number with the one listed on the side of the router.
- Click the “New device”, give it a name, and click [Activate].
Next step:
The x500 is now set up and ready to be remotely accessed.
View or change the x500s configuration
On the “Configuration” page you can change the x500’s WAN, LAN, and Firewall settings locally without needing to do this in X4 Remote or through a configuration file.
- Open the local web interface
- Change the configuration
- Configuration details
- Import the lastest changes into X4 Remote
Open the local web interface
Follow the steps below to open the x500’s local web interface.
- Connect your computer to one of the x500s LAN ports using an Ethernet cable.
- Open a new tab in your browser.
- Enter x500.lan and press [Enter]. Alternatively, you can enter the router’s LAN IP address instead (default 192.168.140.1).
- Go to [Configuration] and enter the password listed on the side of the x500. If there is no password listed, you’re unable to use this method to register the router. Use a configuration file instead.
Change the configuration
Making changes locally in the x500 does not update the online configuration in X4 Remote. Import the latest local configuration into X4 Remote after making any changes, to make sure everything is in sync.
- Make changes in the x500’s configuration (details below) and click [Apply].
Don't forget to import!
Don't forget to import the latest local configuration into X4 Remote after making any changes, to make sure everything is in sync. This step is explained after the table below.
Configuration details
Click on one of the options below for easy navigation or simply scroll through the table to view a description and relevant tips for every configuration option.
- X4 Cloud
- Network – WAN
- Network – LAN
- Internet failover
- Firewall
- Internet proxy
X4 Cloud | |
| Company ID | The X4 Cloud company ID where this x500 is currently registered. You can transfer your x500 to another company in X4 Remote, if needed. |
Network – WAN | |
| The x500’s current WAN configuration. | |
| Ethernet | The x500’s current wired WAN configuration. Letting the x500 obtain an IP address automatically will be suitable for most situations (Connection type: DHCP). If you choose to enter a static IP address instead (Connection type: static), be sure to always consult the local IT administrator for the correct network settings (IP address, network mask, default gateway, and DNS server). The x500’s WAN IP range (company network, e.g. 192.168.100) needs to be different from its LAN IP range (machine network). Background information can be found here. |
| WiFi | The x500’s current WiFi WAN configuration. Enter the name (SSID) of the wireless network with the correct capitalization (“guestwifi” is a different network than “GuestWiFi”). If it’s password protected you’ll also need enter the network’s password. If you are unsure about the details, or the requirements mentioned below, please consult the local IT administrator. The x500 can’t connect to a Wi-Fi network if it requires you to log in to a webpage or accept their terms of use first. |
| Cellular | The x500’s current cellular WAN configuration. Enter the provider’s APN (Access Point Name) and the SIM card’s PIN code. Leave the PIN field empty only if there is no PIN set on the SIM card. If you are unsure about the details, or the requirements mentioned below, please consult the cellular provider. Make sure the SIM card is activated and has data available. |
Network – LAN | |
| The x500’s current LAN configuration. | |
| Ethernet | IP address: The x500’s LAN (machine network) IP address. Enter a unique IP address, different from the machine or other connected hardware to prevent an IP conflict. Note that this IP address does need to be in the same range as the machine. Mask: The x500’s LAN subnet mask. Enter the same subnet mask as is configured on the machine. |
| WiFi hotspot | Enter a network name (SSID), password, and a preferred channel for the Wi-Fi hotspot. |
| DHCP | Dynamic IP range: The x500’s own DHCP server that automatically assigns an IP address from the dynamic IP range (e.g. 192.168.140.200 – 192.168.140.250), and other necessary network parameters, to clients connected to the x500’s LAN ports if they do not have a static IP address configured. It is advised to choose a range that doesn’t conflict with the static IP addresses of connected hardware, like PLCs and HMIs. Static IP leases: Generally, you configure your machine with a static IP address to ensure that you can always access that machine at a specific IP address. Saving you time that you would otherwise have to spend searching for the IP address or trying out different addresses. Especially valuable in time-sensitive situations. In situations where your machines are set to automatically request an IP address you are never sure about their IP address, as it can be different the next day. Whenever such a machine requests an IP address, it receives a lease for a random IP address. When you add an address reservation to the DHCP server, that machine will always receive a lease for the same IP address, ensuring that you can always access that machine at a specific IP address. |
Internet failover | |
| Settings relevant when multiple WAN connection types have been configured. Only available on x500 models supporting different connection types. | |
| Priority | The x500 constantly checks each configured connection to determine whether the connection is available or not. This is done by sending a keep alive message to a public IP address every couple of seconds. This keep alive message needs to fail several consecutive times for the connection to be considered unavailable. The same goes for it to be considered available again. When the preferred connection is unavailable, the router will automatically switch to its 1st fallback connection. When the 1st fallback connection is unavailable as well, the 2nd fallback connection will be used. When a higher priority connection is back up, the x500 will automatically switch back to that connection. |
| Tracking | The tracking settings are used to check if the connection is available or not. We recommend leaving the default values untouched for the best results. |
Firewall | |
| The x500’s firewall separates its WAN (corporate network) from its LAN (machine network). | |
| Source NAT | Source NAT is the translation of the source IP address of a packet leaving the router. When enabled, there’s no need to set up a default gateway in the machine. Source NAT is enabled by default. If you turn it off, make sure you have configured the machine correctly to maintain remote accessibility. You’ll need to enter the x500’s LAN IP address as the machine’s default gateway. |
| LAN WAN | You can allow access to the internet, for example when you are on-site and need to look up manuals or a PLC needs to send e-mails. You can also allow access to the corporate network, for example when a PLC needs to store data on a local FTP server. Allow access to corporate network: All incoming LAN traffic with the corporate network as destination (i.e. any private IP address other than the x500’s LAN) will be allowed through the firewall. Allow access to internet: All incoming LAN traffic with the internet as destination (i.e. any public IP address) will be allowed through the firewall. You do not need to turn on “access to corporate network” for internet access to work. |
| WAN LAN | With a port forwarding you can access the machine, from inside the local corporate network, without having to establish a VPN connection first. How it works: when you are inside the local corporate network, you access the x500’s WAN IP address at a specific network port (e.g. 5900 for VNC traffic). The router’s port forwarding will then forward the network traffic to a target IP address and network port, resulting in a connection with the target (PLC, HMI, or other). It is recommended to set a static WAN IP address for your x500 to maintain long-term accessibility. Consult the local IT administrator for the correct network settings. Port forwarding has no effect on the VPN connection. External port: All incoming network traffic at this port (at x500’s WAN) will be forwarded. The port number is application dependent. For example, VNC applications use port 5900 by default. Search online or contact the manufacturer for the correct port number. Target IP address: The IP address to which the traffic needs to be forwarded. Target port: The port number to which the traffic needs to be forwarded. Often the same as the “External port”. |
Internet proxy | |
| Necessary only when the internet connection passes through a proxy server (uncommon). | |
| – | If the internet connection passes through a proxy server, you’ll have to configure the x500 to connect via that proxy server as well, otherwise it won’t be able to connect to the X4 Cloud. The local IT department will know if this is the case and can provide you with the necessary information. |
Import the latest changes into X4 Remote
After making the changes you wanted, import the latest local configuration into the X4 Remote to make sure everything is in sync.
- Go to the Fleet Manager app, which is accessible from the Apps menu in the top right corner if you are currently in a different X4 Remote app.
- Open the main menu, go to Devices, and select the concerning device.
- Expand More options in the top right corner and click [Import config from device].
Configuration changed
The x500's configuration has now been changed and the online configuration has been updated.×Dismiss alert
View the x500's status overview
The “Overview” page gives information about the x500’s current status and it may help you to better understand the current situation or troubleshoot any problems.
- Open the local web interface
- Status overview details
- Easy remote access
Open the local webinterface
Status overview details
Click on one of the options below for easy navigation or simply scroll through the table to view a description and relevant information for every status detail.
- System
- Agent – Status
- Agent – Information
- DHCP Leases
- Network – LAN – Ethernet
- Network – LAN – WiFi
- Network – WAN – Ethernet
- Network – WAN – WiFi
- Network – WAN – Cellular
System | |
| Date | The current time on the x500 in UTC. |
Agent – Status | |
| Shows status information about the x500’s connection to the X4 Cloud. | |
| X4 Cloud | Whether the x500 is registered in the X4 Cloud or not. |
| MQTT | MQTT connection status to the X4 Cloud. For background information, look here. |
| VPN | VPN connection status to the X4 Cloud. For background information, look here. |
Agent – Information | |
| Shows additional information. | |
| Company ID | The X4 Remote company ID where this router is currently registered. |
| Company Name | The X4 Remote company name where this x500 is currently registered. |
| VPN server | The VPN server that the router is currently connected to. For example, am06.rsv.ayayot.com (phonetic IIoT) is one of our VPN servers in Amsterdam. |
DHCP Leases | |
| Shows all active LAN DHCP leases. Not all mentioned devices may still be connected. | |
| IP Address | The IP address of the connected device. |
| MAC Address | The MAC address of the connected device. |
| Hostname | The hostname of the connected device. |
| Expires | The time, in seconds, when the DHCP lease expires. If the connected hardware is still connected, it will automatically ask for a renewal. If it is no longer connected, the IP address becomes available again. |
Network – LAN – Ethernet | |
| Shows information about the wired LAN. | |
| MAC address | The MAC Address of the x500. |
| Protocol | This will always be “static”. |
| IP address | The LAN IP address of the x500. |
| Mask | The LAN subnet mask of the x500. |
Network – LAN – WiFi | |
| Shows information about the LAN Wi-Fi hotspot. The password is not shown for security reasons. | |
| SSID | The network name of the LAN Wi-Fi hotspot. |
| Encryption | The Wi-Fi encryption level. Cannot be changed. |
| Channel | The selected Wi-Fi channel. |
Network – WAN – Ethernet | |
| Shows information about the wired WAN connection. | |
| MAC address | The MAC Address of the x500. |
| Protocol | Whether the IP address is manually configured (static) or obtained automatically (DHCP). |
| IP address | The WAN IP address of the x500. |
| Mask | The WAN subnet mask of the x500. |
| DNS server | The DNS server IP address used by the x500. |
Network – WAN – WiFi | |
| Shows information about the Wi-Fi WAN connection. | |
| SSID | The network name of the WAN Wi-Fi network that the x500 is connected to. |
| Quality | The signal quality of the WAN Wi-Fi connection. |
| Protocol | This will always be “DHCP”. |
| IP address | The WAN IP address of the x500. |
| Mask | The WAN subnet mask of the x500. |
| DNS server | The DNS server IP address used by the x500. |
| DNS search domain | The DNS search domain. |
Network – WAN – Cellular | |
| Shows information about the cellular WAN connection. | |
| APN | The currently configured APN (Access Point Name). |
| Status | The cellular connection status. |
| Network – WAN – Cellular – SIM | |
| State | Whether the x500 detects a SIM card or not and whether it’s unlocked with the configured PIN (SIM ready). |
| Network – WAN – Cellular – Network | |
| Roaming | Whether the SIM card supports roaming. |
| Registration | Whether the x500 is able to register itself onto the cellular network. This is necessary for the router to get internet access. |
| Network – WAN – Cellular – Signal | |
| Type | The type of connection. GSM = 2G (unsuitable for data transmission) UMTS, (W)CDMA = 3G LTE = 4G |
| Quality | The signal quality of the WAN cellular connection. |
| RSSI | The RSSI (Received Signal Strength Indicator) indicates how well the x500 receives signals from the cellular tower. -30 dBm = Very good -67 dBm = Good -70 dBm = OK -80 dBm = Not Good -90 dBm = Unusable |
Easy remote access
In addition to the steps mentioned earlier, you can also create an HTTP service, but leave the “IP address”-field empty, for an easy way to open and view the x500’s status overview remotely.